Data Protection (GDPR)
This Data Protection notice explains how our platform handles personal data in line with the EU General Data Protection Regulation (GDPR), the UK GDPR, and similar data-protection laws. It complements our Privacy Policy.
Who is responsible for your data
our platform acts as the data controller for personal data collected through the Service. If you have any data-protection question or request, contact us at support@your-domain.com.
What we process and why
We process account details (such as name, email, and company), billing information, license and activation records, support communications, and technical data needed to deliver and secure the Service. We do this to perform our contract with you, to comply with legal obligations, to protect against fraud and abuse, and — where relevant — with your consent.
Legal bases
- Contract — to create accounts, issue and verify licenses, and provide support.
- Legal obligation — to keep tax, accounting, and compliance records.
- Legitimate interests — to secure the platform, prevent abuse, and improve our products, balanced against your rights.
- Consent — for optional analytics, marketing, and non-essential cookies, which you can withdraw at any time.
Your rights
Subject to applicable law, you have the right to access your personal data; to rectify inaccurate data; to erase data ("right to be forgotten"); to restrict or object to processing; to data portability; and to withdraw consent. You also have the right to lodge a complaint with your local data-protection authority.
To exercise any of these rights, email support@your-domain.com. We will respond within the timeframe required by law and may need to verify your identity first.
Retention
We keep personal data only for as long as necessary for the purposes described here or as required by law — for example, transaction and invoice records are retained for statutory accounting periods. Where data is no longer needed, we delete or anonymise it.
International transfers
Where personal data is transferred outside your country or region, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses to protect it.
Security
We use technical and organisational measures — including encryption in transit, access controls, and audit logging — to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Edit this text in Settings → Website → Legal Pages.